From Frustration to Redemption
The Journey to Seamless Experience at Snapp Market
When users struggled to redeem discount codes on Snapp Market, we knew it was time for a change. By identifying the challenges in the previous design and understanding real user needs, we redesigned the app to deliver a seamless, intuitive, and enjoyable experience. Discover the journey from problem to solution in this case study!
Gamified Flow for New Users
User engagement story
Imagine stepping into a new world, unsure of what awaits, only to find a hidden path lined with surprises and rewards. This was the challenge—how to transform hesitant first-timers into enthusiastic adventurers who keep coming back for more. Through creative problem-solving and a sprinkle of gamification magic, I designed an experience that turned the ordinary into the extraordinary. Curious to uncover how it all unfolded? Dive into the story.
Decoding the Discount
The Unseen Path to Success
explores the transformation of a flawed voucher section into a streamlined, user-friendly experience. Through data-driven insights and user behavior analysis, the redesign resolved major usability pain points, leading to a significant boost in conversion rates. This case study showcases my approach to tackling complex UX challenges with creativity and precision.
